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Co-Sponsored by
Coaching for Results
Delivered by
Many Centre Members
A Three-Day Workshop
Why Coaching Skills are Vital
Developing your coaching skills as a manager and/or team leader will help you to become more effective in achieving results through your employees and optimizing their commitment and motivation. Just like champions in all areas of life, few employees realize their full potential without active and conscious coaching. This program will provide you with the tools and skill practice to increase your effectiveness as a coach.
This workshop comes with
“Our Nothing to Lose Guarantee”
Workshop Purposes:
Coaching for Results
- To Identify effective and non-effective coaching behaviors
- To state the 6 basic steps coaching steps
- To determine when coaching is an appropriate action and when it is not
- To identify common coaching barriers and state how to overcome each
- To determine the most appropriate coaching style based on the employee's level of competence and commitment
- To select the type of coaching feedback appropriate for various situations
- To give feedback to reinforce desired performance
- To give feedback to improve undesired performance
- To prepare and conduct a coaching discussion for each type of situation
- To plan, carry out and debrief a developmental coaching discussion to develop
- an employee's knowledge and skills
- To plan how to monitor performance and keep it on track
- To create a coaching action plan
- To state the key steps in preparing for, holding and debriefing a developmental coaching session
- To develop a plan for establishing a coaching partnership with employees
- To set a goal/expectation(s) for a coaching session
- To breakdown the tasks/skills to be developed into sub-tasks/skills
- To prepare for a developmental coaching session
- To carry out and debrief a developmental coaching discussion
- To plan how to monitor performance and keep it on track
- To prepare a coaching action plan for one or more employees
NOTHING-TO-LOSE WORKSHOP GUARANTEE
We guarantee that we will increase the effectiveness of managers to coach employees. We use our copyrighted (1) Coaching for Performance workbook and (2) our own Coaching Effectiveness 360° survey.
We guarantee our results will be improved managerial behavior that increases employee effectiveness, reduced costs due to ineffective performance.
If not, we don't get paid our fees, just our direct expenses, so you've got “Nothing-To- Lose”.
Workshop Benefits:
Coaching for Results
As a result of this workshop, you will be able to:
- 1. Significantly enhance your effectiveness and confidence in coaching employees to perform at higher levels
- Provide more responsiveness and in coaching employees
- Significantly reduce ineffective performance and its costs to your business
- Improve employee motivation, commitment and responsibility for performance
- Develop a culture committed to high performance
Workshop Agenda:
Coaching for Results
- Day 1 -
| Day 1 | Topics |
| 8:00 | Continental Breakfast |
| 8:30 | Welcome and Program Introduction • Coaching activity • Effective and ineffective coaching behaviors • Self-assessment of coaching behaviors • Personal expectations for the program • Program agenda and objectives |
| 10:30 | Break |
| 10:45 | Coaching Model • When coaching is an appropriate solution and when it is not • The Coaching Model and the Coaching process • Barriers to effective coaching (noise, space, timing, etc.) |
| 12:00 | Lunch |
| 1:00 | Coaching Styles • Identifying your preferred leadership style – self assessment • The three skills to be an effective situational leader • Being flexible and adaptable as a leader • Understanding the concept of “no best style,” and why leadership depends on the specific situation • Application exercise |
| 4:30 | Closure for the Day: (every one reconvenes) • Tools, Tips, and Techniques • How did the Day go? |
| 5:00 | End Day |
- Day 2 -
| Day 2 | Topics |
| 8:00 | Continental Breakfast |
| 8:30 | Coaching Styles (cont’d) • Diagnosing the development level of employees • Matching your leadership style with your employee’s development level • Application exercise |
| 12:00 | Lunch |
| 1:00 | Sharing Observations through Feedback • Sharing observations about performance through feedback • Communicating clearly about behavior |
| 3:00 | Situational Feedback Strategies • Guidelines for praising good performance • Strategies to maintain good performance and strategies to enhance it |
| 4:30 | Closure for the Day: (every one reconvenes) • Tools, Tips, and Techniques • How did the Day go? |
| 5:00 | End Day |
- Day 3 -
| Day 3 | Topics |
| 8:00 | Continental Breakfast |
| 8:30 | Situational Feedback Strategies (cont’d) • Guidelines for improving unsatisfactory performance • How to apply five different levels of improvement feedback • The 6 step method for holding improvement discussions • Anticipating and responding to employee resistance • Partnering with employees for improved performance |
| 12:00 | Lunch |
| 1:00 | Developmental Coaching • Developing coaching relationships with employees • Developmental coaching phases • Planning for developmental coaching discussions • The developmental coaching process • Developmental coaching preparation and skill practice • Debriefing developmental coaching sessions • Planning for application on the job |
| 3:30 | Monitoring Performance • Guidelines for monitoring |
| 4:00 | Wrap-up and evaluation • Planning for the job • Feedback • Closing comments |
| 4:30 | Closure for the Day: (every one reconvenes) • Tools, Tips, and Techniques • How did the Day go? |
| 5:00 | End Day |
Workshop Participant Notebook
Coaching for Results
Table of Contents
| Topic | |
| I. | Coaching Model, Cycle and Analysis |
| • Experiential exercise • Self Assessment exercise and personal • Concepts and models |
|
| II. | Situational Leadership – the Leader as Coach |
| • Concepts • Situational leadership style self assessment • Skill practice and application exercises |
|
| III. | Sharing Observations through Feedback |
| • Individual and small group exercises • Concepts and examples |
|
| IV. | Situational Feedback for Coaching |
| • Concepts and examples • Individual and small group exercises |
|
| V. | Developmental Coaching |
| • Concepts and examples • Individual and small group exercises • Planning for the job |
Workshop Participant Testimonials
Coaching for Results
- The program was a very empowering and rewarding experience
- It will help me to be well prepared in dealing with employees – how to give feedback and anticipate employee's reactions and how to handle different situations that arise
- I will be able to assist my staff to perform at higher levels
- I will encourage my staff more and more and not make my supervisor's mistakes
- The program gave me some additional tools to lead by example
- I feel more confident as a manager and look forward to implementing what I have learned.
- The program reinforced previous managerial training taken in the past. It reminded me that everyone is human and sensitive to new ideas.
- It will help me to focus better and give more time to employee's ideas.