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Welcome to Centre Training Services
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by
Group Facilitation: Practice - Practice - Practice
The Systems Thinking Approach®
Delivered by
Gary Nelson and Steve Haines
Along with other Centre Partners
A Two and a half day Workshop
Workshop Purposes:
Group Facilitation: Practice - Practice - Practice
Two and a half days of highly interactive exercises and practice for those who want to become more effective in the science (tools, tips and techniques) required for successful group facilitation.
As a result of attending this Unique Workshop led by two Master Facilitators, you will be able to:
- Recognize that facilitating is a holistic system.
- Understand the role the facilitator plays.
- Reinforce and practice the basics of facilitating.
- Practice and increase your skills in multiple tips, techniques and tools for facilitating.
- Practice and increase your skills in advanced level tips, techniques and tools for facilitating.
- Recognize and enhance my knowledge and skill level development.
- Develop a follow-up reinforcement plan to continue to grow after the workshop.
Workshop Benefits:
Group Facilitation: Practice - Practice - Practice
As a result of this workshop, you will have:
- A repertoire of tools and techniques for facilitating and moving groups to successful desired outcomes.
- Increased self-confidence to facilitate meetings, retreats, trainings and workshops.
- Improved presentation skills and knowledge.
- Enhanced professional presence.
- Career and life-long skills growth
Workshop Agenda:
Group Facilitation: Practice - Practice - Practice
- Day 1 -
| Day 1 | Topics |
| 7:30 |
Continental Breakfast |
| 8:00 | Open—Welcome—Logistics—Introduce Basic Techniques |
| 8:30 | Demo Exercise: Brief Warm Up |
| 8:45 | Introduction |
| 8:55 | Action: Facilitation Scenarios |
| 9:35 | Review |
| 9:45 | Wrap Up |
| 9:55 | BREAK |
| 10:05 | Divide into groups for Practice (5 groups of 3) |
| 10:05 | Brief Warm Up |
| 10:20 | Introduction |
| 10:30 | Action: Facilitation Scenarios |
| 11:10 | Review |
| 11:20 | Wrap |
| 11:30 | Process morning Exercises |
| 12:00 | LUNCH |
| 12:45 | Introduce Intermediate Level Techniques |
| 12:55 | Demo Exercise: Warm Up |
| 1:05 | Introduction |
| 1:15 | Focusing In |
| 1:25 | A Facilitation Framework |
| 1:35 | Active Role Play |
| 2:05 | Introduction of Techniques (Debrief) |
| 2:35 | Volunteer Try Out and Feedback |
| 2:55 | BREAK |
| 3:05 | Active Role Plays |
| 3:25 | Introduction of More Tools/Debrief |
| 3:45 | Group Inquiry |
| 3:55 | Group Role Plays |
| 4:20 | Closing |
| 4:25 | Summarize/Review/Set-up tomorrow/Process the day |
| 5:00 | Adjourn |
- Day 2 -
| Day 2 | Topics |
| 7:30 | Continental Breakfast |
| 8:00 | Welcome-Review Yesterday |
| 8:10 | Prep Today (groups of 4, 2 present to 2, reverse roles on next practice session) |
| 8:20 | Round One—Practice Intermediate Techniques: Warm Up |
| 8:30 | Introduction |
| 8:40 | Focusing In |
| 8:50 | A Facilitation Framework |
| 9:00 | Active Role Play |
| 9:30 | Introduction of Techniques (Debrief) |
| 10:00 | Volunteer Try Out and Feedback |
| 10:20 | BREAK |
| 10:30 | Active Role Play |
| 10:50 | Introduction of More Tools/Debrief |
| 11:10 | A Facilitation Framework |
| 11:20 | Active Role Play |
| 12:00 | LUNCH |
| 12:30 | Introduction of More Tools/Debrief |
| 12:50 | Group Inquiry |
| 1:00 | Group Role Plays |
| 1:25 | Closing |
| 1:30 | Large group process the exercise. |
| 1:40 | BREAK |
| 1:50 | Round Two - Practice Intermediate Techniques: Warm Up |
| 2:00 | Introduction |
| 2:10 | Focusing In |
| 2:20 | A Facilitation Framework |
| 2:30 | Active Role Play |
| 3:00 | Introduction and Techniques (Debrief) |
| 3:30 | Volunteer Try Out and Feedback |
| 3:50 | BREAK |
| 4:00 | Role Play #2 |
| 4:20 | Introducing More Tools/Debrief |
| 4:40 | Group Inquiry |
| 4:50 | Group Role Plays |
| 5:15 | Closing |
| 5:20 | Large Group Process the Day |
| 5:30 | Adjourn |
- Day 3 -
| Day 2 | Topics |
| 8:00 | Continental Breakfast |
| 8:30 | Welcome—Review Yesterday |
| 8:45 | Introduce Advanced Level Techniques |
| 8:55 | Context, Definition and Frameworks |
| 9:05 | Games |
| 9:25 | Tools and Tips |
| 9:45 | Small Group Work |
| 10:05 | BREAK |
| 10:15 | Small Group Presentations |
| 10:55 | Wrap |
| 11:05 | BREAK |
| 11:15 | Large Group Process the Exercises |
| 11:30 | Training Review—Summary Large Group Process the Training |
| 12:45 | Certification and Group Photo |
| 12:50 | Close |
| 1:00 | Adjourn |
| 1:00 | LUNCH |
PEARLS OF WISDOM:
Facilitation Tools, Tips, and Techniques for Group Leaders, Managers, and Executives
Published by Systems Thinking Press, 2005
Each participant will receive a copy of the book Pearls of Wisdom, written by Master Facilitator, Stephen Haines along with the assistance of a second Master Facilitator, Gary Nelson—your two workshop facilitators. This book contains literally over a thousand tools, tips, and techniques on becoming a Master Facilitator.
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Sections |
Topic | Page |
| I. | Overview of Facilitation | 1-1 |
| II. | Systems Thinking and the Iceberg Theory | 2-1 |
| III. | Effective Consulting | 3-1 |
| IV. | Group Development Stages | 4-1 |
| V. | Effective Team Functioning | 5-1 |
| VI. | Meetings Management | 6-1 |
| VII. | Facilitation Tips, Techniques, and Trust | 7-1 |
| VIII. | Feedback and Communications | 8-1 |
| IX. | Problem-Solving and Decision-Making | 9-1 |
| X. | Responsibility Charting | 10-1 |
| XI. | Conflict Management | 11-1 |
| XII. | Dysfunctional Behaviors | 12-1 |
| XIII. | Triangulation and Pinches | 13-1 |
| XIV. | Win-Win | 14-1 |
Workshop Participant Notebook
Group Facilitation: Practice - Practice - Practice
Table of Contents
|
Topic |
Page # |
| Facilitation defined | 1 |
| The Holistic System of Facilitation | 2 |
| Agenda | 3 |
| Roles of Effective Facilitators | 4 |
| The Basic Facilitation Outline | 5 |
|
6,7 |
| Introduction to Framework, Techniques and Guidelines | 8 |
| The Structured Framework Outline | 9 |
|
10,11 |
| Advanced Level Tools and Techniques | 12 |
| “How to” Outline | 13 |
|
14, 15 |
| Resource Materials and Handouts | 16-30 |
Workshop Participant Testimonials
Group Facilitation: Practice - Practice - Practice
“...covers all the tools and techniques one needs to be a successful facilitator.”
“I especially liked the practice, practice with very little lecture.”
“Gary makes it look easy and he was a wonderful coach to help me believe I can do it!”
“Time just flew because we were always practicing what we learned.”
“Everyone should take the time to learn the “how” in facilitation.”
“The handouts will really come in handy as a resource.”
“I now understand there is a system to facilitating.”
“When you break down the process and understand the structure, it makes much more sense.”
“I can't wait to get back and facilitate my next department meeting.”
“I always thought that I was a good facilitator, buy now I understand what I'm doing, and realize I was more lucky than good.”
“...focus, focus on the outcome!”
“My confidence level just exploded!”
“I feel that I really know what I'm doing now and that's exciting for me!”
What did you like in the workshop that should be continued?
- The facilitation exercise, tools, techniques. The change model was very useful, very applicable.
- Integration with Systems Framework.
- Use of humor and personal approach.
- Opportunity for practice/practice/practice.
- Constructive feedback.
General Comments
- High quality material, tools, information with immediate application.
- Very knowledgeable, skilled.
- You practice what you preach.
- Flow between presentation, feedback and application.
- Created and sustained a high-level learning environment.
- Great guidance, amplification, discussion.
- One of the best practical, hands-on experiences I have attended. If only other workshops were as helpful and practical.