Top Ten Facilitator and Trainer Skills

  1. Mastery knowledge of topic
    • necessary/not sufficient
  2. Presentation Skills
    • Dynamic - pace/timing/inflection
    • Passionate/energetic
  3. Ensure participant learning
    • Accelerated learning
    • Experiental learning
  4. Empathy with participants/positive reinforcement
    • SKEPTICS are my best friends
  5. Authentic - Be open and be yourself
    • Genuine
    • Sincere
  6. Engage the participants
    • Questions
    • Dialogue
    • Interactive lecturette
  7. Use stories, examples, humor (self depreciating best)
    • Use studies of participants
  8. Synthesis - integrated PowerPoint slides/concepts
    • Helicopter view
  9. Customize - tailor - flexible in the moment
  10. Balcony view
    • Of yourslef as another person
    • Split mindset
  11. Continous daily self-evaluation/improvement
    • Assess myself daily
    • Did I do my best?
    • What one thing can I improve?
 

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